Customized Support Services

IHD ServiceDesk is a comprehensive service desk solution that provides customized, predictable, and consistent delivery of support services to your user population.

We deliver a support experience for your users that ensures their satisfaction and improves retention. IHD ServiceDesk has over fifteen years of experience serving the support needs of clients of all sizes with solutions built on our scalable technology and processes.

Our “single point of contact” solution delivers live, around-the-clock support that acts as an extension of your current support team. This methodology increases the availability for your IT staff thereby increasing productivity and lowering costs.